The Two factor authentication setup(ifits not set up) will be the 4th option down on the 'general' tab. To set up 2 factor authentication, log into, and then hit the dropdown arrow on your username in the top right, and then hit 'edit profile'. 2 factor authentication will prevent them from ever logging into your account in the first place. If the device is not set up with a password, they can reset the one time use password and use that to gain access to your device. They guess your TV account password, and then can see all your linked devices, and log into them. This will prevent the most common type of attack.

Set up 2 factor authentication on your TV account.

There are a couple of things that you can do to prevent unauthorized logins to both your account and your devices that will stop all these scammers, and also make you feel more secure in using the TV program. So, as someone who has Teamviewer running on 5 devices, and has had those running for well over 2 years, with zero unauthorized logins, There are some issues with the default install settings of the TV program that are geared towards ease of use, but seriously reduce your security longer term, especially if left running.

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